Confidentiality Policy

Introduction

International Charter is an organisation that advises and certifies ‘best practice’ policies for companies in order to elevate them and boost their potential.
In order to do this sensitive information must be collected and analysed.

This document has been compiled in order to assure any company working with International Charter that we take confidentiality very seriously and we have strict guidelines in place to ensure confidential information is kept that way. Our standards are among the most rigorous in the world, using both technology and standards enforcement to ensure that data is stored, used and disposed of in a secure and sensitive manner.

What is Confidentiality?

We define confidentiality as "ensuring that information is accessible only to those authorized to have access and is protected throughout its lifecycle ".

Confidentiality is an important principle in business because it functions to impose a boundary on the amount of personal information and data that can be disclosed without consent.

Knowing that confidentiality practices are in place allows the person giving sensitive and personal information, to feel secure and that they can trust that their privacy is being protected.

International Charter’s Confidentiality Policy

At International Charter we take confidentiality very seriously. We know that the information we collect is sensitive and highly confidential.

We allow only those working with the company at hand to have access to the data provided and as passwords are needed to view confidential information. Access logs are constantly monitored and being checked, and data ownership is assigned to senior members of staff who are responsible for reviewing these logs and the integrity of data.

All employees sign a confidentiality agreement upon hiring which states that they understand the importance and need for Confidentiality to be adhered to. They agree that if they leave International Charter they will not disclose anything they learnt in their time with us. This agreement is legally binding and diligently enforced by the International Charter.

Personally Identifiable Information

In the event that a person gives us personally identifiable information about themselves, such as their name, address etc, we require specific consent that we can release that information.

During a nomination process

In the case of people nominating a company if you do not provide us with this consent your personally identifiable information will be held separately from other nomination information and not released.

During a complaint process

In the case that you file a complaint against a company and ask for your information be withheld, your information will be held separately from the rest of the data provided and only accessible by senior members of staff.

Lifecycle End

The International Charter follows a strict records retention process. Information is constantly reviewed and where necessary disposed of. Disposal of such information is done in a secure manner. All storage hardware is physically destroyed once it has reached the end of its serviceable life.

Audit Trail and Communication records

The International Charter operates a Tier 5 Audit Trail.